windows - 如何分析Windows 7 bsod error minidump？

Question

一段时间前，我的笔记本电脑上出现蓝屏死机(bsod)错误。我在线阅读了分析“c:\ windows \ minidump”中的minidump文件将有助于了解bsod错误背后的原因的信息。 (并且可能指向导致该错误的罪魁祸首)

我使用此在线工具分析了http://www.osronline.com/page.cfm?name=analyze错误

它创建了一个报告，但我不理解。如果您能理解，请告诉我。

链接到在线崩溃分析报告:https://pastebin.com/raw/3Hhq7arw

转储文件位置:https://drive.google.com/file/d/0BzNdoGke8tyRZk5YcHBKQV8ycFE/view?usp=sharing

笔记本电脑配置:Windows 7、32位

Answer 1

您会收到WHEA_UNCORRECTABLE_ERROR (124) Bugcheck，这意味着存在致命的硬件错误:

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.

在Windbg中使用 !errrec命令和参数2中的值，我看到您的Intel i3-3217U CPU出现内部计时器问题:

===============================================================================
Common Platform Error Record @ 8a0a401c
-------------------------------------------------------------------------------
Record Id     : 01d1ff7437bf4c24
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/26/2016 8:32:29 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 8a0a409c
Section       @ 8a0a4174
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 8a0a40e4
Section       @ 8a0a4234
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : a9 06 03 00 00 08 10 03 - bf e3 ba 3d ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 8a0a4234

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 8a0a412c
Section       @ 8a0a42b4
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 3 Bank 3)
  Status      : 0xbe00000000800400
  Address     : 0x0000000085286f3c
  Misc.       : 0x0000000000000000

我发现您使用的是华硕X550CA笔记本电脑:

BiosVersion = X550CA.217
BiosReleaseDate = 01/23/2014
SystemManufacturer = ASUSTeK COMPUTER INC.
SystemProductName = X550CA

我看到您使用的是较早的BIOS版本.217，所以 update the BIOS to .300，也许可以解决此问题。如果这不能解决问题，请使用Prime95和 Intel CPU Diag tool对CPU进行压力测试。