usability - 响应时间慢备忘单

Question

是否有人有关于用户界面响应时间的当前和历史论文以及权威链接(统计数据和博客文章)的链接？

当然权威链接是Human factors design criteria in man-computer interaction

一些关键引言包括:

[Regarding] response to request for next page. […] Delays of longer than 1 second will seem intrusive on the continuity of thought.

还有

Assume an inquiry of any kind has been made. The user – and his attention – is captive to the terminal until he receives a response. If he is a busy man, captivity of more than 15 seconds, even for information essential to him, may be more than an annoyance and disruption. It can readily become a demoralizer – that is a, reducer of work pace and of motivation to work.

这些名言已有 40 年历史，但在今天仍然具有现实意义。

还有 Jacob Nielsen 的 authoritative excerpt .

我想收集此社区 wiki 下此类研究的所有链接。

下次当您的经理告诉您忽略响应时间或构建会减慢您的应用程序速度的功能时，您只需向他们发送此页面的链接即可。

Answer 1

我认为最简单的答案是 Jakob Nielsen 的一篇文章，他在 Response Times: The Three Important Limits 中定义了 10/1/.1 秒规则。 。该文章基于他的书 Usability Engineering 中的一个部分。他在 2009 年的几场 session 上展示了进一步的研究和对网络的适用性，所有 session 都链接到 1 .