tridion - 联系人 Profilesync.aspx 抛出 "Attempt to load JVM failed on native side"

Question

简要总结:我们正在使用没有任何修补程序的 Tridion 2011 SP1，以及一个 .net 网络应用程序作为同步服务器 (Profilesync.aspx) 来同步订阅数据库和观众管理器数据库的联系人。我们还使用 Java 6。

问题:完成安装后，当我们点击“Profilesync.aspx”页面时，出现错误“尝试在 native 端加载 JVM 失败”。

错误:

Attempt to load JVM failed on native side

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 


Exception Details: Codemesh.JuggerNET.JuggerNETFrameworkException: Attempt to load JVM failed on native side

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

Stack Trace: 


[JuggerNETFrameworkException: Attempt to load JVM failed on native side]
Codemesh.JuggerNET.JvmLoader.Load(Boolean bAcceptPreloaded) +287
Codemesh.JuggerNET.JvmLoader.Load() +41
Codemesh.JuggerNET.JavaClass.init() +111
Codemesh.JuggerNET.JavaClass.get_JObject() +49
Codemesh.JuggerNET.JavaMethod.init() +1082
Codemesh.JuggerNET.JavaMethod.get_MethodPtr() +54
Codemesh.JuggerNET.JavaMethod.get_Handle() +50
Codemesh.JuggerNET.JavaMethod.CallObject(JavaProxy jpo, JavaMethodArguments args) +390
Com.Tridion.Marketingsolution.Utilities.TcmUri..ctor(Int32 publicationId, Int32 itemId, Int32 itemType) +160
Tridion.OutboundEmail.ContentDelivery.Utilities.Settings.set_ConfigFileName(String value) +51
Tridion.OutboundEmail.ContentDelivery.OutboundEmailPage.Page_Init(Object sender, EventArgs e) +153
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnInit(EventArgs e) +91
System.Web.UI.Page.OnInit(EventArgs e) +12
System.Web.UI.Control.InitRecursive(Control namingContainer) +140
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +480

谁能帮我找出问题所在。

提前致谢!!!

Answer 1

通常这意味着 32 位和 64 位文件 (dll) 与安装的 Java 版本不匹配。如果您安装了 64 位版本的 Java，请务必同时使用 64 位版本的 SDL Tridion (OutboundEmail) Content Delivery dll。 32 位版本的 Java 也是如此；使用 32 位版本的 SDL Tridion Content Delivery dll。