sql - 安装 SSMS 2014 时出现需要 DLL 的错误

Question

我正在安装 SSMS 2014，但在安装时出现以下错误:-

"There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor."

谁能告诉我问题出在哪里？

这是错误日志:

Detailed results:
  Feature:                       Management Tools - Complete
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Client Tools SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Backwards Compatibility
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Management Tools - Basic
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

Answer 1

我通过在出现提示时不输入默认目标服务器 URL 解决了这个问题。这是一个可选字段，因此将其留空，单击“下一步”，安装将顺利完成。您可以稍后在应用程序安装后添加该链接。