google-play - Google Play 应用审核不显示应用版本代码或名称

Question

我在 Play 商店上发布了一个应用程序，并收到了一些评论。在Google Play开发者控制台中，我在一些评论中看不到应用程序的版本。这是我在“应用程序”标题下找到的内容。

版本代码 — 版本名称 —

我尝试四处搜索，但找不到任何解释这些缺失的原因。可能的原因是什么？

Answer 1

我向 Google Play 提交了一张票，并得到了此回复，希望它对某人有所帮助。

Hi Satheeshwaran,

Thanks for contacting Google Play Developer Support!

Regarding your concerns, the circumstance that the version code is absent from users' reviews/comments normally results from the fact that single use, who left comments on your app, has multiple devices, in all of which your app was installed. The versions of your apps installed on the multiple devices are different; therefore, the system is unable to distinguish which version the specific user is currently using.

Thanks for your understanding and continued support.

We hope this helps answer your question. If we can assist you further, please let us know.

Regards, Pepper Google Play Developer Support