docusignapi - DocuSign REST API v2 返回错误 ONESIGNALLSIGN_NOT_SATISFIED

Question

我在尝试从一组服务器模板(与 DS 一起存储的模板)创建信封时遇到 DocuSign REST api (v2) 问题。我连接到 DS，他们接受了我的 JSON，但是，我收到一条错误消息:

ONESIGNALLSIGN_NOT_SATISFIED => 您的帐户不允许自由签名，因为它与其他设置冲突，请为每个签名者放置签名标签。

我也无法弄清楚消息实际上指的是什么。事实上，我没有在 JSON 请求中包含每个签名者的选项卡，只是签名者信息和角色名称。这与我们使用 SOAP api 成功生成信封的方式非常相似(也就是说，我们不包括每个文档的带有签名者信息的选项卡信息)。

我的 JSON 基于这个例子:

https://github.com/Ergin008/DocuSign-REST-API-Webinar-April2013/blob/master/example3.json

我对这个问题进行了广泛的搜索和阅读，并尝试了许多不同的方法来根据我发现的示例构建请求 JSON，但似乎这个错误阻碍了任何向前的进展。我唯一能找到对另一个为这个错误而苦苦挣扎的人的引用的其他地方是:

Docusign signing url - Showing document 1 of a composite template

我试图使用其中的一些信息来解决问题，但无济于事。我不完全确定他们引用的“文档可见性”等是什么......这可能是我的问题......

非常感谢可以提供的任何帮助!谢谢!

JSON:

{
    "status": "sent",
    "emailSubject": "Testing DocuSign REST",
    "emailBlurb": "",
    "compositeTemplates": [
        {
            "serverTemplates": [
                {
                    "sequence": 1,
                    "templateId": "9F712D11-2524-433F-98F0-D3ADCC041B42"
                }
            ],
            "inlineTemplates": [
                {
                    "sequence": 1,
                    "recipients": {
                        "signers": [
                            {
                                "recipientId": "28214",
                                "clientUserId": "28214",
                                "email": “test1@yahoo.com",
                                "name": "COLBY",
                                "roleName": "BORROWER1",
                                "requireIDLookup": false
                            },
                            {
                                "recipientId": "13020",
                                "clientUserId": "13020",
                                "email": “test2@YAHOO.COM",
                                "name": “CHEESE”,
                                "roleName": "BORROWER3",
                                "requireIDLookup": false
                            }
                        ]
                    },
                    "customFields": {
                        "textCustomFields": [
                            {
                                "name": "PDF_CLIENT",
                                "value": "108"
                            }
                        ]
                    }
                }
            ]
        },
        {
            "serverTemplates": [
                {
                    "sequence": 2,
                    "templateId": "06E28E05-FF6F-4CD0-962A-7EBF3EE78BC5"
                }
            ],
            "inlineTemplates": [
                {
                    "sequence": 2,
                    "recipients": {
                        "signers": [
                            {
                                "recipientId": "28214",
                                "clientUserId": "28214",
                                "email": “test1@yahoo.com",
                                "name": "COLBY",
                                "roleName": "BORROWER1",
                                "requireIDLookup": false
                            },
                            {
                                "recipientId": "13020",
                                "clientUserId": "13020",
                                "email": “test2@YAHOO.COM",
                                "name": “CHEESE”,
                                "roleName": "BORROWER3",
                                "requireIDLookup": false
                            }
                        ]
                    },
                    "customFields": {
                        "textCustomFields": [
                            {
                                "name": "PDF_CLIENT",
                                "value": "108"
                            }                        
                        ]
                    }
                }
            ]
        },
        {
            "serverTemplates": [
                {
                    "sequence": 3,
                    "templateId": "B702BFAD-DE2C-411E-A7EF-EA1E12805341"
                }
            ],
            "inlineTemplates": [
                {
                    "sequence": 3,
                    "recipients": {
                        "signers": [
                            {
                                "recipientId": "28214",
                                "clientUserId": "28214",
                                "email": “test1@yahoo.com",
                                "name": "COLBY",
                                "roleName": "BORROWER1",
                                "requireIDLookup": false
                            },
                            {
                                "recipientId": "13020",
                                "clientUserId": "13020",
                                "email": “test2@YAHOO.COM",
                                "name": “CHEESE”,
                                "roleName": "BORROWER3",
                                "requireIDLookup": false
                            }
                        ]
                    },
                    "customFields": {
                        "textCustomFields": [
                            {
                                "name": "PDF_CLIENT",
                                "value": "108"
                            }                        
                        ]
                    }
                }
            ]
        }
    ],
    "eventNotification": {
        "url": “oureventhandlingprogramurl”,
        "loggingEnabled": true,
        "envelopeEvents": [
            {
                "envelopeEventStatusCode": "Sent",
                "includeDocuments": false
            },
            {
                "envelopeEventStatusCode": "Delivered",
                "includeDocuments": false
            },
            {
                "envelopeEventStatusCode": "Completed",
                "includeDocuments": false
            },
            {
                "envelopeEventStatusCode": "Declined",
                "includeDocuments": false
            },
            {
                "envelopeEventStatusCode": "Voided",
                "includeDocuments": false
            }
        ]
    }
}

和响应

{
    "errorCode": "ONESIGNALLSIGN_NOT_SATISFIED",
    "message": "Freeform signing is not allowed for your account because it conflicts with other settings, please place signing tabs for each signer."
}

Answer 1

经过一些研究，我们在 DocuSign 管理面板设置中发现了这个问题。

“文档可见性” 是其中一项设置(它是一个下拉菜单)，将其设置为“关闭”让我们解决了这个问题。

希望这对以后的人有帮助!