android - 应用内结算失败，返回 "Took too long to deliver"

Question

我正在将应用内结算集成到我的非托管产品应用程序中。我已经在市场上配置了我的应用程序以实现 BILLING 权限。我已经发布了我的应用程序的开发版本所期望的产品 ID。到目前为止，我一直在使用测试产品，但为了质量保证，我一直在尝试使用真实产品进行测试，对 AMEX 卡以及个人 VISA/Mastercard 卡进行充电。

当我完成交易时，我的应用程序中的所有内容都可以正常运行。我什至正在确认所有通知 ID，所以没有问题。

虽然在整个过程中，我遇到了无法购买产品的问题。

Market 应用程序通过带有文本的对话框响应用户

"Purchase canceled
Your payment could not be processed. Sign in to your Google Wallet account to request support."

此问题出现在 2 个 Galaxy Nexus 4G 设备和一个 HTC Sensation 4G 设备上。该问题出现在 WiFi、3G 和 4G 网络上。购买账户最初会收到一封“订单收据”电子邮件，然后是一封“订单取消”电子邮件。订单收据电子邮件正确包含交易的完整信息，包括产品名称、成本、订单号、日期等。订单取消也包含所有这些信息，并将取消原因描述为“交货时间太长”。应用此时收到一个购买状态变化的广播，即交易取消。

是否了解正在发生的事情以及为什么我的所有交易都无法完成？

Answer 1

根据 Android 开发者倡导者的电子邮件反馈，我已确认这是一个风险/结算问题。

他的完整回复:

Dallas,

I'm sorry to hear that you've been having difficulty getting adequate support for this issue. My apologies.

The issue you describe is currently a known issue. Your assessment was correct when you said that this was a settlement/risk issue.

Specifically, these users are being flagged by Google Checkout as being in a "risk bin" by our automated systems. These users' orders are temporarily delayed while we manually investigate the account. In the majority of cases, the orders are released for processing within 24 hours without problem.

In-app billing is a special case, as all in-app billing orders are subject to a 45 second processing timeout. (This was based on feedback from several prominent app developers.) Unfortunately, this means that any user who is placed into a risk bin will have their order canceled. Attempting the purchase again 24 hours later should work correctly.

In particular, all the orders mentioned in your bug report are from the same user, whose account is currently listed as "On Hold" while a risk review is completed. (Note that accounts used for developer testing are much more likely to get flagged for risk review, as they tend to display anomalous purchasing patterns.)

Again, the Market team is aware of this issue and is actively working on improving the customer experience. Thanks for your patience.