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Free Trial subscription automatically changes to "CANCELLATION"(免费试用订阅自动更改为“取消”)

转载 作者:bug小助手 更新时间:2023-10-28 22:39:11 29 4
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I looked at the list of transactions in RevenueCat:
"AppStore environment" there is probably a problem with the following:
Free Trial subscription automatically changes to status:
(❗️“Disabled the auto-renew status for an active subscription.” webhook type: “CANCELLATION”❗️)
Because of this, after the Free Trial period expires, no funds are debited.

我查看了RevenueCat中的交易列表:“应用商店环境”可能存在以下问题:免费试用订阅自动更改为状态:(❗️“禁用了活动订阅的自动续订状态。”WEBHOOK类型:“取消”❗️)因此,免费试用期到期后,不会借记任何资金。


😓 Help me to understand. “Also rate the screenshots”
I did not find more detailed information about the "Opted out of renewal" status.

😓帮我理解一下。我没有找到更详细的关于“选择退出续订”状态的信息。


(Testing use case, Auto renewable, works in the TestFlight environment ✅)

(测试用例,自动更新,在TestFlight环境✅中工作)


Use case: User subscribed to "Free trial - 7 day"

使用案例:用户订阅“免费试用-7天”


Expectation:

期望值:



INITIAL_PURCHASE ➡️ (7 days) ➡️ RENEWAL ➡️ CANCELLATION ➡️ EXPIRATION



Reality:

现实:



INITIAL_PURCHASE ➡️ (⏱ 2-3 days) ➡️ CANCELLATION ➡️ (⏱ 7 days) ➡️ EXPIRATION



I think in some of the screenshots the funds should have been debited. but it didn't happen.
Why does the subscription change its status to "Opted out of renewal" for no apparent reason.

我认为,在一些截图中,这些资金本应记入借方。但这并没有发生。为什么订阅在没有明显原因的情况下将其状态更改为“选择退出续订”。


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更多回答

It looks like users that activated the free trial and then cancelled the subscription during the free trial period so that they would not be billed at the end of the free trial.

这看起来像用户激活了免费试用,然后在免费试用期内取消订阅,这样他们就不会在免费试用结束时计费。

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